North American
businesses suffered $700 Billion in losses from downtime of networks and
digital services in 2016, most of which is from lost productivity. Data
Center Knowledge reports that human error has surpassed equipment failure as
the single largest cause of service interruptions.
Very recently, a new term has
emerged, the "Digital Supply Chain." This refers to the thousands of software,
infrastructure and platform as a service providers, as well as hundreds of
other on-demand micro services used by digital products and connected devices.
Every connected device from your Uber app to the cash register at
Starbucks relies on several components of the digital supply chain.
Offline supply chains, like that of
auto manufacturing, have had decades to turn the logistics of a complicated
supply chain into a science with mature software automation and a robust
backchannel to communicate changes and issues. The digital supply chain is
still very young, with no automation and an error-prone backchannel that's
the leading cause of the human error factor in downtime.
GapGrid, Inc. is building the
automation the digital supply chain desperately needs. As the "Internet of
Things" rises in dominance, and enterprises everywhere are moving to the
cloud, the industry needs a reliable and frictionless way to remove the human
error as a cause of downtime. GapGrid seeks to be that way.